I don't get it, do you drive about while gaming?
We park on your driveway or street and the guests remain inside the van which remains stationary during the party. Guests play games together or independently on various consoles we have on offer.
There will always be the operator at the entrance / exit of the van to assist guests as needed
Remember we require up to 2 standard plug sockets for electric and to be able to plug into your internet router. Extension leads are at least 50 meters so if you think you may need longer let us know at time of booking. Van Size 8m (27ft) long by 2.1m (7ft) wide and 3.0m (9.8ft) high.
When should I book?
We get booked up really early ! Weekends tend to go 3 - 4 months ahead and weekdays a month, please get in touch as soon as possible.
How many guests can I invite?
We can fit upto 12 gamers aged 8-12 or 8 gamers aged 13+
Does an adult need to be in attendance ?
An adult should be there at the beginning and end of the party , normally Mums and Dads want to have a go (which we encourage !) and of course are welcome to join for the whole session (please take into account a carer/parent will take up 2 child spaces so you will need to reduce the number of children accordingly) but equally can leave us to it. Please remember due to the nature of our set up we are not responsible for those outside the gaming van!
Do you provide food and drink?
We do not provide food or drink, we also ask that you do not bring food/sweets/gum/drinks/water etc inside the gaming van. Feel free to hop out for snacks / drinks at any time.
What happens if you are late due to breakdown etc?
We aim to be with you at least 20 mins before your booking starts to enable us to set up.
If we are expecting to be late due to traffic or weather (eg snow) we will call you as soon as we anticipate a delay.
Naturally we would stay the full length of booked time once we arrive.
If we are not able to get to you at all ( For eg a major road closure or severe weather) we would rebook you for another time at no charge or offer a full refund. To date we have never let down or been late to any event since we did our first (in the snow!) in February 2019
I wish I had booked longer !
Don't panic! We also very happy to stay longer! Please let us know as soon as you decide you need to extend play. If we do not have another party to attend we will stay on for as long as you want us to.
Payment can be cash or bank transfer and will need to be taken before extra time starts. Price to be agreed with the operator at the time of request.
My child has special needs and I wanted to speak with you to see if you can accommodate us?
All our staff have had lots of experience in settling in children who need extra help or time what ever their needs may be. Of course carers/parents are welcome on board to help (and maybe have a cheeky play themselves! - please take into account a carer/parent will take up 2 child spaces so you will need to reduce the number of children accordingly). Our super duper vans can be colour custom lit with the party boy/girls favourite colours by our amazing plasma lights and we can be totally silent if preferred ) . Give us a call to let us know what is needed and we will do our utmost to make sure the day is a success! (custom items need to be booked in advance)
Do you have insurance ?
Yes! We are fully insured!
I do not have off street parking will this be an issue?
We can park on the side of quiet streets but politely remind you of the size of our van , 8m (27ft) long by 2.1m (7ft) wide and 3m (9.8ft) high. Don't forget we also require up to 2 power sockets and access to your internet connection (not wifi) as well (our extension leads reach a long way but cannot cross roadways, something to remember!) Should we arrive and there is not a suitable length to park then you will forfeit all the party costs. Please get parking arranged well in advance as this is out of our hands. Do not wait until we are on site to move cars etc as this will eat into your party time. Give us a call to discuss :)
Shall I book 1.5 hours or 2 hours or more?
Younger game heads (8-11) tend to peak at the 1.5 hour mark , older gamers (12+) will play until we go :)
Do you work weekends/weekdays/bank holidays ?
We work any time between 09:30-19:30 7 days a week. (bank holidays are at weekend rates)
Whats the age range you cater for?
How does it work with age appropriate games ?
Its hot/cold/raining/snowing outside do you still operate?
Suitable for any age from 8 and over
Can Younger Brothers / Sisters Join in? Can under 8 years old be accommodated ?
We are insured for and welcome gamer's aged 8 and up on board.
Younger siblings always wish to join in which as parents ourselves we totally understand but simply put our staff member is not able to give the one on one time needed to help under 8’s play while running the other aspects of your party. Please do not request staff to allow little brother/sister access - its not fair on us - we are very clear on age range - little ones running in and out is a distraction to others and polity put they are simply in the way and it will detract from the event.
It is expected that under 8’s are kept out of the van at all times.
Please do not book us if you are planning on having under 8’s at the party no matter their gaming ability or behaviour level it never ever works and will impact on the other gamer's enjoyment ! Parents that still insist on bringing babies/under 8's inside will result in us leaving. Please don't pretend kids are 8 when clearly they are 5/6/7 etc it is always going to be an awkward situation for us and embarrassing for you when we call you out on it.
The adult who books us assumes all responsibility to ensure that parental consent is obtained from all parents/guardians of party guests to play age related games.
We cannot be held responsible in any way for obtaining the permission of the guests parents/guardians. We ask on our booking form & will confirm on the day as well the maximum age range you want the guests to play.
One kid in the group has playstation at home , will she be ok?
Most kids and adults for that matter have experienced both consoles and will get to grips with it quickly enough! Even those who have never played on consoles before get used to them in record time!
Our extra friendly team will help anyone who needs guidance.
What happens if we have a power cut?
Yes! We are climate controlled and can operate in all weathers.
Its got to cost a lot of electric running heaters and all the equipment?
No not really we have priced up all our vans and the most hungry 12 screen van would cost on the higher tariffs approx £2 an hour (as of Apr 2022) most tariffs are fare lower.
We will stay for the booked duration in case power is restored but as you will appreciate power to your home is out of our hands and we would not refund any payments due to your power loss.
How much is the deposit? When do I pay the balance?
We take £100 to secure the time and date agreed on , balance can be paid off any time but no later then 7 days prior to the event start time.
"Book The Best"