FAQ

Do you drive about while gaming?

Drive about while gaming? Are you suggesting we turn our gaming van into a high-speed, controller-wielding chariot of chaos?! No, good sir/madam! We park! We game! We conquer digital worlds from a stationary position! Our operator will be there to ensure no one tries to turn the van into a time machine and drive off into the pixelated sunset!

We require 2 standard plug sockets for electric. Extension leads are 40 meters long so if you think you may need longer let us know at time of booking. We can provide our own power options for a small extra charge if needed.

​

Is FUN or WOW better!

Oh, the impossible question! It's like asking a parent which of their children they love more! They're both magnificent, unique, and filled with gaming glory! Choosing between 'FUN' and 'WOW' is a Sophie's Choice of gaming awesomeness! But fear not, either van will transform your event into a legendary celebration! For a glimpse into their sibling rivalry, check out this video:

 https://www.youtube.com/watch?v=FcEnb1JSMxk

​

Okay, so you want to know the van dimensions, eh? Here's the lowdown:

• WOW Van: This beast is a solid 8 meters (27 feet) long, 2.5 meters (8.2 feet) wide, and 3 meters (9.8 feet) high. Think of it as a rolling gaming fortress!

• FUN Van: Now, "FUN" has a little trick up its sleeve. When it's game time, the back doors swing open, adding an extra meter to its length. So, it clocks in at 9 meters (29.6 feet) long when it's in gaming mode.

And remember, these are the van's actual sizes. We'll need a bit of wiggle room for parking, turning, and general maneuvering. So, make sure you've got a good amount of space!

 

When should I book?

Weekends are like hotcakes around here! Think 2-3 months ahead if you want to snag one. Weekdays are a bit more relaxed, usually a month's notice is good. And if you're a super planner, we can book you up to a year in advance!

 

How many players can I fit inside.

Our vans are designed to hold 12 miniature gaming champions (7-12) or 8 full-sized digital gladiators (13+). But if you're summoning a gaming horde, the 'WOW' van's awning is like a portal to another dimension, bringing in even more players! Contact us, and we'll reveal the secret incantation!

 

Does an adult need to be in attendance?

Alright, listen up, grown-ups! We need a responsible adult present at the grand opening and the epic finale of the gaming extravaganza! And yes, we know you secretly want to play too (we see you, sneaky parents!). You're more than welcome to join the digital mayhem, but remember, you'll be taking up two kid-sized gaming slots! So, choose wisely: world domination or child-wrangling? Also, just a friendly reminder: we're only responsible for the pixelated pandemonium inside the van – the outside world is your own adventure!

​

Do you provide food and drink?

Alright, folks, let's keep the van clean! No food, drinks, or gum inside, please! We don't want any sticky controller situations. But feel free to take snack breaks whenever you need to refuel! Parents, you know the drill: food parties happen in the house, gaming parties happen in the van!

 

My child has special needs and I wanted to speak with you to see if you can accommodate us?

Our staff are basically child-whisperers! They've got the magic touch when it comes to helping everyone settle in, no matter their needs! And yes, parents and carers, you're totally invited to join the fun – maybe even sneak in a little gaming time for yourselves! (Just remember, you're basically two kids in a gaming trench coat.) And if the noise is too much, our vans can go into stealth mode – totally silent! Just give us a ring, and we'll turn your party into a gaming paradise! We're also experts at making sure everyone can access the van, no matter what! Call us, and we'll brainstorm the best plan!

 

What happens if you are late due to breakdown etc?

We're like gaming ninjas – we'll be there at least 15 minutes before your epic party kicks off, ready to set up our digital dojo! If traffic turns into a parking lot or a blizzard decides to crash the party, we'll give you a heads-up faster than a pixelated bullet! And don't worry, once we're there, we're there for the long haul – we'll stay for every glorious minute of your booked time! Now, if a meteor strikes or a rogue volcano erupts, and we can't make it at all, we'll either reschedule your party for free or give you a full refund! But let's be real, we're basically gaming superheroes – we haven't missed a single event since our legendary snow-filled debut in 2019! 

 

Do you have insurance ? Are your staff DBS checked ?

Fear not, parents and guardians! We're not just gaming wizards, we're responsible gaming wizards! We're fully insured – think of it as a force field against any gaming mishaps! And all our staff? They've been thoroughly checked – we're talking superhero-level background checks!(well DBS level !) So, you can relax and let the gaming commence!

​

I do not have off street parking will this be an issue.

Our vans, those glorious behemoths of gaming wonder, can grace your quiet streets with their presence! But remember, they're not exactly compact! And we require two portals to the electric dimension (plug sockets). Our extension cords stretch to the ends of the earth, but they can't defy the laws of gravity and cross roads! If we arrive and your parking spot is a mere postage stamp, your party funds will vanish into the void! Therefore, we implore you, arrange parking like your party depends on it! Because it does! Don't wait until we're there, or your gaming dreams will be crushed!

 

How long should I book for ? 

Little gaming gremlins (7-10) tend to hit their 'I'm done!' button around the 1.5-hour mark – they're like tiny, adorable batteries that run out of juice. But those seasoned gaming veterans (10+)? They'll keep their fingers glued to those controllers until we pry them away! They're basically gaming robots, powered by pure, unadulterated enthusiasm!

​

Do you work weekends/weekdays/bank holidays? 

Our gaming vans operate on a cosmic schedule, transcending the boundaries of mere earthly time! Seven days a week, we're ready to unleash the pixelated fury! Even on those mythical Bank Holidays, we're ready to game – though they're charged at weekend rates, as dictated by the ancient gaming scrolls! Prepare for gaming at any hour, any day, any dimension!

 

What is the age range you cater for?

We're all about gaming fun for everyone 7 and older! We love hosting 8th birthday bashes, and if some 7-year-olds tag along, that's no problem! But tiny tots under 7? Sorry, folks, insurance says no! They'll have to wait until they level up.

​

Can Younger Brothers / Sisters Join in? Can under 7 year old be accommodated?

We totally get it! Little siblings are like tiny, adorable magnets, always wanting to join the big kid fun! As parents ourselves, we've been there! But here's the thing: our awesome staff are like gaming multitaskers, handling all the party magic. They simply can't split into a million pieces to give one-on-one help to the under-7 crowd. So, please, pretty please, don't ask them to bend the rules.

 

We're super clear: ages 0-6 are a no-go! Little ones running in and out are like digital gremlins, distracting everyone and turning the van into a chaotic playground. And let's be honest, they're kind of in the way. We want everyone to have an epic time, and that means keeping the under-7s out of the van at all times!

​

Listen up, folks! If you're planning on sneaking in any tiny humans under the age of 7, just... don't. Seriously, don't even bother booking us. We've seen it all: the 'super-advanced' 5-year-old, the 'angelic' 6-year-old who turns into a tiny tornado – it never works! It's like trying to fit a square peg into a round gaming console! And trust us, it ruins the fun for everyone else.

 

If you insist on bringing in babies or under-7s for a 'peek' or a 'quick go,' we'll be packing up our van and heading out faster than a pixelated rocket! And please, don't try to pull a fast one and claim your 4-year-old is suddenly 7! We're not fooled by fake mustaches and tall tales! It's just awkward for everyone when we have to call you out on it. We get that little ones are curious, but there's a reason we have age limits – it's not just for giggles!

​

How does it work with age appropriate games?

Attention, party planners! We're not just gaming wizards, we're also sticklers for rules! We'll be asking you (twice!) about the maximum age range for your gaming gladiators. Think of it as a digital permission slip! Now, here's the important bit: YOU, the glorious party organizer, are the official permission-slip-collecting champion! You're responsible for getting the thumbs-up from all the parents and guardians for those age-related games! We're just here to provide the pixelated playground, not to track down every parent with a permission form! So, please, do your due diligence, or you might find yourself in a digital detention!

 

One kid in the group has PlayStation/Nintendo/never played on a console at home , will she be ok?    

Fear not, novice gamers and seasoned veterans alike! Most humans, young and old, have tangled with these magical gaming boxes before! And even if you're a complete console newbie, you'll be mastering those controllers faster than a caffeinated squirrel on a keyboard! And if you get lost in the digital wilderness, our team of super-friendly gaming guides will swoop in to save the day! They're like gaming GPS systems, but with more high-fives!

​

What happens if we have a power cut/internet goes down?

Power: In the event of a power apocalypse, we shall remain steadfast, awaiting the return of the electric deities! But alas, we cannot command the forces of electricity, and therefore, no refunds shall be granted!

Internet: However, if the internet demons attack our Starlink system, we shall unleash our mighty cables and siphon internet from your router like digital sorcerers! 

We do approx 800+ events a year and always managed to “save the day” when clients power issues! 

​

How much is the deposit? When do I pay the balance?

To lock in your party, we need a £100 deposit – think of it as your gaming van reservation fee! You can pay the rest whenever you like, but make sure it's all settled up at least 10 days before the big day! We don't want any last-minute payment panics!

​

I don't have power or internet ! 

Fear not, power-deprived party planners! If your electrical outlets are playing hide-and-seek, we can conjure up some extra juice for a tiny fee! Think of it as a magical power potion for your gaming van! And the internet? That's on us! We're like digital superheroes, providing the web-slinging goodness as part of the package!